gooldsbet Terms and Conditions
Please read these terms carefully before using our platform — they provide complete information about your rights and responsibilities.
These Terms and Conditions ("Terms") apply to the gooldsbet platform and all services included within it. When you register on gooldsbet, create an account, or use any of our services, you are considered to have automatically and fully accepted these Terms.
If you do not agree with these Terms, please refrain from using our platform. If any changes are made to the Terms, we will notify you via your registered email address or through a notification on the platform. Continued use of the platform after any changes will be considered acceptance of the revised Terms.
General Provisions
1 Definitions and Interpretation
The key terms used in these Terms are defined as follows:
- "Platform" — The gooldsbet website, mobile version, and all services operated under it.
- "User" / "You" — The person who is registered on the platform and using the services.
- "Account" — Your personal registered profile on the platform.
- "Wager" / "Bet" — The act of participating on the platform with a specific amount of money.
- "Bonus" — Promotional offers or additional credits provided by gooldsbet.
- "Taka" / "৳" — Bangladeshi Taka (BDT), the primary currency of the platform.
2 Scope of Services
gooldsbet is an online betting and gaming platform offering the following services:
- Sports Betting — Bets on cricket (including BPL, IPL, T20 World Cup), football, kabaddi, and other sports.
- Live Casino — Live table games from Evolution Gaming, Ezugi, and other providers.
- Slot Games — Slots from various providers including Pragmatic Play, PG Soft, and JILI.
- Fishing Games — Various fishing titles including Ocean King Jackpot.
- Crash Games — Spribe Aviator and equivalent games.
gooldsbet reserves the right to modify, suspend, or discontinue any part of its services at any time, with prior notice where possible or without notice in urgent situations.
3 Eligibility and Registration Requirements
To open and use an account on the platform, you must meet the following conditions:
- You must be at least 21 years of age and online gaming must be legally permitted in your country.
- All information provided at the time of registration must be truthful, accurate, and complete.
- Each person may open only one account. If multiple accounts are detected, all of them will be closed and funds may be forfeited.
- You will use the account in your own name and for your own personal purposes — placing bets on behalf of third parties is prohibited.
- It is your responsibility to keep your account login details completely confidential.
4 Account Verification (KYC)
gooldsbet carries out identity verification to protect accounts and prevent fraud. We may request documents to confirm your identity in the following situations:
- Before the first withdrawal.
- When transactions exceed a specified amount.
- When unusual activity is detected on the account.
Acceptable verification documents include: National Identity Card (NID), passport, driving licence, and utility bills as proof of address. Withdrawals may be held until verification is complete.
Financial Transactions
5 Deposit Policy
gooldsbet accepts bKash, Nagad, Rocket, and bank transfer for deposits. Key terms regarding deposits are as follows:
- Minimum deposit amount: ৳100 per payment method.
- The name on the payment method must match the name registered on your account at the time of deposit.
- Deposits made through third parties are strictly prohibited.
- Deposited funds are generally credited to the account instantly. If there is a delay, please notify our support team.
- If an active bonus or promotion applies to a deposit, it will be governed by the rules described in the bonus section.
6 Withdrawal Policy
The following terms apply to withdrawals:
- Minimum withdrawal amount: ৳500.
- The withdrawal process is generally completed within 1 hour.
- Withdrawals may only be made to the payment method used for the deposit, unless another arrangement has been approved.
- Funds obtained from a bonus cannot be withdrawn until the wagering requirements for that active bonus have been met.
- gooldsbet reserves the right to temporarily hold withdrawals if additional verification is required.
- In cases of fraudulent or suspicious activity, withdrawals may be cancelled and the account may be placed under investigation.
7 Bonuses and Promotional Offers
All bonuses and promotional offers from gooldsbet are provided subject to specific conditions. The key terms relating to the currently available welcome bonus are given below:
- Welcome Bonus: 100% bonus on the first deposit, up to a maximum of ৳5,000.
- Example: ৳1,000 deposit → ৳1,000 bonus → total balance ৳2,000.
- Wagering Requirement: Withdrawals can be made after placing bets worth 25 times the bonus amount.
- While a bonus is active, the contribution rate of bets placed on certain games toward the wagering requirement may vary.
- A new bonus cannot be claimed while another bonus is active.
- gooldsbet reserves the right to modify, suspend, or cancel bonus offers at any time.
- In cases of bonus abuse or breach of terms, the bonus may be forfeited.
8 VIP and Loyalty Program
gooldsbet offers three VIP tiers for regular players. A weekly cashback benefit is available at each tier:
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.7% weekly cashback.
- Gold: Up to 1.0% weekly cashback.
You are promoted to a higher tier based on your activity and contributions. VIP benefits may change, and gooldsbet reserves the right to revise this program at any time.
Gaming Rules
9 Betting Rules
All bets on gooldsbet are governed by the following general rules:
- Once a bet has been submitted it cannot be withdrawn, unless a system error or clear pricing error is proven.
- If a bet is not accepted before the event begins, the staked amount will be refunded.
- If an event is cancelled or left incomplete, the outcome of the bet will be determined in accordance with the relevant rules.
- The decision of gooldsbet on results will be considered final.
- gooldsbet reserves the right to void bets placed on the basis of incorrect odds or information displayed due to a technical error.
10 Prohibited Activities
The following activities are strictly prohibited on the gooldsbet platform. Violation of these prohibitions may result in account closure and forfeiture of funds:
- Match fixing or placing bets on outcomes known in advance.
- Exploiting loopholes in the bonus system or promotions to gain an unfair advantage ("bonus abuse").
- Using automated software, bots, or artificial intelligence to place bets.
- Operating multiple accounts or using another person's account.
- Money laundering or conducting transactions with illegal funds.
- Hacking, phishing, or causing harm to the platform through any other technical means.
11 Account Suspension and Closure
gooldsbet reserves the right to temporarily suspend or permanently close any account for the following reasons:
- Breach of any clause of these Terms.
- Registration using false or incomplete information.
- Failure to cooperate with account verification.
- Suspicious or fraudulent activity.
- Extended inactivity (generally more than 12 months).
You may also request closure of your own account at any time through our support team. Self-exclusion requests as part of responsible gaming are also accepted.
12 Intellectual Property Rights
All content published on the gooldsbet platform — logos, designs, software, text, graphics, and other materials — is the intellectual property of gooldsbet or its authorised partners. No user may copy, distribute, modify, or commercially use these materials without written permission.
Responsibility and Protection
13 Responsible Gaming
gooldsbet firmly believes in responsible gaming. We provide the following tools for our users:
- Deposit Limits: Set daily, weekly, or monthly deposit limits.
- Session Limits: Automatic logout after a set period of time.
- Self-Exclusion: Temporary account closure for a specified period.
- Permanent Exclusion: Request to permanently close the account.
Gambling addiction is a serious problem. If you feel that you or someone you know is losing control over their gaming, please visit our Responsible Gaming page and seek the necessary support.
14 Privacy and Data Protection
The collection, storage, and processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. Key points:
- Your data is protected through SSL encryption.
- We do not sell your data to third parties.
- Data may be provided to relevant authorities to meet legal requirements.
- You may request a review and correction of your data at any time.
15 Limitation of Liability
gooldsbet accepts no liability for compensation in the following situations:
- Loss caused by internet disconnection or issues with the user's device.
- Technical errors by third-party game providers.
- Unexpected market changes or event outcomes.
- Natural disasters, cyber attacks, or other unforeseeable circumstances (force majeure).
- Loss arising from the user's own negligence or breach of these Terms.
In all cases, the total liability of gooldsbet will be limited to the amount of the transaction in question.
16 Dispute Resolution
If you have any dispute or complaint, please contact our customer support team first. We will try to resolve any issue in a friendly manner.
- Support is available 24/7 via live chat.
- Contact us by email: [email protected]
- We will provide an initial response within 7 business days of receiving a complaint.
- Complex matters will be addressed with the aim of resolution within a maximum of 30 business days.
Final Provisions
17 Changes to Terms
gooldsbet reserves the right to modify these terms at any time. For significant changes, we will notify you at least 7 days in advance. Continued use of the platform after any changes will be considered full acceptance of the revised terms. It is therefore each user's responsibility to visit this page regularly.
18 Severability and Entire Agreement
If any provision of these terms is found to be legally unenforceable for any reason, that provision will be severed from the terms and the remaining provisions will remain in full effect. These terms, our privacy policy, and any applicable promotional terms together constitute the entire agreement between gooldsbet and the user, and replace any prior oral or written understandings.